Shipping and Returns
Normal Mail (no tracking number) : Starting from SGD0.90 - SGD 3.50, depending on the weight of the items. Kashley Co will not be liable for any loss mail/delay.
SmartPac/ Ninja Pack (with tracking number): SGD 3.20, SGD 3.80 or SGD 4.70, depending on the size and weight of the items. We will either use SmartPac or Ninja Pack depending on the availability of the envelope.
International Standard Delivery (with tracking number): SGD3.90, for item up to 250g. Delivery takes 5-10 working days.
For other countries, please email us at firstname.lastname@example.org and we will advise the shipping rates.
RETURNS AND EXCHANGES
Once an order has been placed with successful checkout (ie payment made), we will not be able to amend your order.
We do not accept return or refund.
- Should there be any defect or wrong item(s) received, please email us at email@example.com within 7 days after receiving your item(s). Please submit a photo of the item(s). We will do a replacement/refund depending on the product availability.
- Returned item must be in brand new condition (unwashed and not worn), with original packaging.